Supporting Family & Friends

No one has to deal with these problems alone, NHS 24 mental health services are available to everyone in Scotland, of all ages. The services offered include listening, advice, and guiding to further help if required.

Other practical ways you can help others:

Tell them you’re worried – This might be a good way to open up a conversation. It also shows you care about that person and have time for them.

Carry on as usual – Do what you usually do – behaving differently can make someone feel more isolated. Do not be afraid to offer kind words and a space to talk.

Reassure them – The first time someone mentions their worries is a big step. It’s good to recognise this and reassure them. Let them know you’re there to listen. 

Offer your time to listen – Listening is an important skill. Ask open questions that start with “how”, “what”, “where” or “when”. This can help people open up. 

Do not force it – Do not force someone to talk to you or get help, or go to a GP on their behalf, as it might make them feel uncomfortable. Gently explore their reasons and listen without judgement, as this might help them to work out what to do.

Look after yourself – It can be upsetting to hear someone you care about in distress. Be kind to yourself and take some time to relax or do something you enjoy. 

Offer practical help – Little acts of kindness – like offering to do the shopping or to go to professional appointments with them . Find out what works for them.